Fundamentals

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To link your devices to Webex Edge for Devices, you'll need to access Cisco Webex Control Hub.

Read more about how to Get started with Control Hub here. After linking the devices you can add cloud features, manage, and monitor those devices.

Control Hub

To get licenses and Control Hub set up for your organization, you need to contact a partner in your locale. Flex is the recommended licensing model but there are many ways to do this and your partner can help.

Make sure you provide the partner with the email address of the administrator that will set up and manage Control Hub in your organization.

Look up your local Cisco partner

Configuration wizard

After a partner has set up Control Hub and licenses for you, they will send you an email to get started. Click Activate in the email and set up a password. Then go through the first-time wizard.

When you later want access to Control Hub, go to Webex Admin Panel and log in with your email and password.

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Webex Device Connector

Cisco Webex Device Connector is the software you use to link your on-premises devices to Webex cloud to provide them with cloud features.

You need to be able to route directly to the Webex devices you are linking or onboarding to Webex.

You can download the software from Control Hub and install it on a Windows or Mac computer. From the Webex Admin panel go to Devices, and then click Resources. Scroll to Tools and click Download.

Device Connector download in Control Hub

Note:

Ensure your devices are able to access the Webex Cloud over HTTPS.  Ensuring your devices can access via port 443 direct or through a proxy is all that is required.  No additional ports or infrastructure is needed.

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    When it comes to Webex Edge for Devices there is very little to consider outside of your already existing network and security setup.  In fact, to get Webex Edge for Devices running you simply need to ensure your devices are able to access the Webex Cloud over HTTPS.  Ensuring your devices can access via port 443 direct or through a proxy is all that is required.  No additional ports or infrastructure is needed.

    Additional Resources:

    Bandwidth Planning in your Cisco Webex Meetings Environment White Paper

    How do I allow Webex Meetings traffic on my network?

    Connect your Cisco Webex Board, Room, or Desk Device to a proxy server

    How do I ensure my video endpoints are tuned for the best experience possible

    Security

    In the Webex Edge for Devices whitepaper you can read more about how Webex cloud and the Device Connector tool communicate with your network and devices. It also covers data privacy and audit logging.

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